Now Hiring: Marketing and Operations Assistant
Job Title: Marketing and Operations Assistant
Reports to: Managing Director
Status: Full-time, exempt
Compensation: Salary commensurate with experience
Benefits: Three weeks paid vacation, complimentary tickets to concerts, paid time off throughout the season, and paid travel opportunities with the Choir.
The Marketing and Operations Assistant helps ensure that the company brand is presented consistently, campaigns are delivered to deadline, and that the Company remains visible in the market. She/he is self-motivated and works efficiently in a fast-paced environment, prioritizing tasks and, executing projects to the highest level. She/he possesses the ability to convey excitement about choral music and its value to the community. Working as a valued member of a close-knit, supportive team, he or she works to ensure the success of the organization’s overall ticket sales, marketing initiatives, and media outreach programs. The Houston Chamber Choir Marketing and Operations Assistant is an outgoing, quick learner who is resourceful, flexible, and enjoys working in a collaborative shared space environment.
This position works under the leadership of the Managing Director and Manager of Operations, and works collegially with the Artistic Director, Board of Directors, Publicist, Graphic Designer, Photographer and Volunteers. It is a highly visible role with excellent growth potential.
RESPONSIBILITIES AND DUTIES INCLUDE:
Raising the visibility of the Company by and working with the Managing Director and Manager of Operations to create and execute a comprehensive marketing and communications plan
Coordinating the creation of advertising collateral and media
Assists with copy writing, media purchases/placement
Coordinates the delegation of projects to the Graphic Designer and Company Photographer
Captures photos and short video clips of Houston Chamber Choir activities and rehearsals throughout the year
Assisting with the coordination and creation of email newsletters and all website content updates
Creating and updating concert program books on a monthly basis, including donor recognition, paid advertisements, and the advertisement of special programs
Designing and implementing a robust social media plan for platforms such as Snapchat, Instagram, Facebook, LinkedIn, and YouTube
Assisting the Publicist and Managing Director on projects including media pitches (reviews, previews, calendar highlights, interviews, features, etc.), press releases, and calendar listings
Managing a google calendar with deadlines pertaining to all the above
Conducting data entry, analysis and market research
Reporting success by monitoring key metrics
Keeping abreast of industry trends and compelling marketing campaigns
Maintaining and organizing all artist biographies and headshots
Responding to marketing queries via phone, email and social media
Supporting and assisting with fundraising and other special programs including Youth Ambassadors, Luminary Society, and Director’s Circle events, and the annual Houston Chamber Choir Gala
Assisting the Manager of Operations with processing ticket orders, charitable contributions, and all box office activities in the office and on-site at all concerts and special events
MINIMUM EXPECTATIONS INCLUDE:
Experience in the performing arts and/or knowledge of and interest in choral music – preferred but not required
Strong written and verbal communication skills with an attention to detail and creative flair
A cheerful, can-do attitude
Proven experience working in marketing and an office environment – college degree in a related field preferred but demonstrated experience will be acceptable
Demonstrated success in planning, executing, and evaluating diverse marketing strategies
Experience with website management – Squarespace knowledge preferred but experience with other more advanced web development tools acceptable
An affinity for art and design with a creative portfolio demonstrating previously executed projects
Experience working with video and photography, including basic video and image editing with a creative portfolio demonstrating work – preferred but not required
Experience with CRM databases – preferred but not required
Highly proficient with Microsoft OS Office: Word, Excel, PowerPoint
Intermediate to expert level proficiency with Adobe Creative Suite – Photoshop, Illustrator, InDesign, Premiere Pro, and Acrobat DC Pro
Understanding of Google products such as Google Analytics, Google+, and YouTube
Highly proficient with Snapchat, Instagram, Facebook, LinkedIn and other social media outlets, including creation of ‘Stories’ and use of other social media tools
Strong administrative skills including organizational skills, maintaining a series of google calendars and excel spreadsheets, etc.
Strong problem-solving abilities; willingness to take initiative and to contribute in a fast-paced, team-oriented environment
Ability to constantly improve and optimize; must handle constructive criticism well
Commitment to providing outstanding customer service over the phone and in-person
Willingness and ability to work evenings and weekends multiple times per month between August and May
A minimum of two (2) years of marketing and creative experience in a professional setting preferred – recent college graduates with creative portfolios encouraged to apply
ABOUT THE ORGANIZATION:
Now entering its 24th season, Houston Chamber Choir is a world-renowned, award-winning professional ensemble devoted to increasing the awareness, appreciation and esteem of choral music and musicians through performance, outreach and education. It is a 501(c)(3) non-profit organization. Additional information about Houston Chamber Choir can be found at www.houstonchamberchoir.org.
Please email a cover letter and resume that describes your specific interest and qualifications for the position, a minimum of three professional references, contact information for your most recent employers, and a sample of your marketing and/or creative portfolio to:
Attention: Mariam Khalili, Managing Director
Subject Line: Marketing and Operations Assistant – (Your Name)
(Email attachments in PDF only, please.)
No phone calls please.
Houston Chamber Choir is an Equal Opportunity Employer (EOE).